Koa Foundations. No internet? We cover you.

What we wanted to avoid.

In 2022, I worked on the offline-first experience for Koa Foundations, Koa Health's mental health platform. The aim was to remove connectivity barriers for users with limited or no internet access — ensuring poor network conditions would never block a session or trigger anxiety about lost progress. This involved defining guiding principles for multidevice offline scenarios, designing contextual state indicators, and building a sync model that transferred progress seamlessly across devices. The result was an experience that stayed fully usable at any connectivity level, extending access to mental health support for users who had previously been excluded by network constraints.